Q.How long will it take from the time I place my order until the time when I receive my CEU’s?
A.If you’re ordering programs on the web-site, courses will be available to you in a matter of minutes. If you’re ordering the courses in booklet form from our office by mail, fax, or phone, the order will be shipped out the same day the office receives it. The only delay is the time it takes the order to be transported through the United States Postal Service.

Q.Does my state approve your self-study courses?
A. All states with the exception of Missouri and Kansas accept programs sponsored by the NAB. Some states restrict the number of credit hours for each licensing period that can be satisfied through use of self-study. Click on the regulations button on our web-site to check the regulations for your state.


Q.Who is responsible for reporting the CEU’s I earn to my state board?
A.Each student is responsible for keeping track of his or her CEU credits, however, the Executive Series reports those courses taken by students to their state monthly. The Executive Series maintains records of all courses taken should there ever be a question.


Q.What if I fail my test?
A.If you fail a test which was sent to you in booklet form from our office, our office will notify you and give you further instructions. If you fail a test taken on the web-site follow the instructions found there. All students are entitled to one test re-take free of charge.


Q.Which credit cards do you accept?
A.MasterCard and Visa are accepted both on the web-site and by phone, fax, or mail through the office.



Q.Can I pay by check?
A.Personal and business checks are accepted when purchasing courses by mail.


Q.Will I receive an original certificate from your office?
A.Both the web-site and the office produce original certificates which are signed. If you are an administrator licensed in Arkansas, your state requires a certificate with a hand written signature. To request a hand signed certificate from the web-site press the certificate button and one will be mailed to you. Certificates from programs ordered through the office by phone, fax, or mail automatically have handwritten signatures.


Q.How many programs can I order?
A. There are no restrictions to the number of programs that can be purchased. It is advisable to check our regulations page to review any specific state restrictions.


Q.How long has the Executive Series been providing programs for Nursing Home Administrators?
A.Seven years


Q.Which is more cost effective, ordering programs on-line or ordering programs in booklet form?
A.Both ways are effective. Ordering our programs in booklet form allows you to have a hard copy for your library without having to download the material from our web-site. By ordering on-line the student saves on mailing and handling charges.


Q.How can I contact the NAB?
A.You can go to their web-site at www.nabweb.org <http://www.nabweb.org> .
Their e-mail address is nab@bostromdc.com
Their telephone number is (202) 712-9040
Their fax number is (202) 216-9646
Their address is 1411 I Street, NW, Suite 700, Washington, DC 20005-2210

TOP